Mississauga-based manufacturer upgrades human resources with info:HR, ESS and hosting services
Toronto ON, March 19, 2018 – When Human Resources Manager Masha Ali started with Marvin Windows and Doors Canada (Marvin) in 2015, the human resources team at the Mississauga head office supported a cross-Canada Marvin family of 70+ busy sales and service people with a combination of spreadsheets and paper-based payroll reports. It wasn’t long before Masha started looking for an HR system that would deliver the same flexibility and individualized service the Marvin team provides to their customers.
Restricting her search to Canadian companies offering cloud-based storage and proven functionality eventually led Masha to HR Systems Strategies Inc. “I found a lot of the systems looked more bubbly than they were functional, and they were all built for the U.S.,” said Masha. “When I found info:HR online and saw what it included, I asked for a demo… and my mind was made up.”
In addition to implementing the combination of info:HR Human Resources Information System (HRIS) and Employee/Manager Self-Serve (ESS), Masha opted to take advantage of info:HR subscription hosting. Having data centrally located in the cloud makes it easy for employees to access information from multiple locations across the country. “We basically have no IT,” said Masha. “We don’t have servers, so having full access to a system hosted offsite where we don’t have to worry about security and backups was a huge deal for me. And knowing that there are people who are quick to respond if I need help through the transition and implementation.”
“Our subscription-based cloud hosting service offers scalability and security,” says HRSS President Andy Staniewski. “It’s a worry-free solution for organizations like Marvin. The entire HRSS team is proud to welcome Marvin Windows and Doors Canada to the growing community of info:HR users.”
Masha credits info:HR support for helping her through the initial implementation: “I would rate them highly. Everything was super quick in terms of implementation, setting up the system, and training.”
With a Canada-wide rollout still to come, Masha has already noted a significant reduction in paper and filing, and a general increase in employee satisfaction: “People seem genuinely happy that we have an HR system where they can view their own information. Our service technicians can sometimes end up on long road trips where they accumulate overtime, and they had nothing to record it in. Now with the mobile ESS they can do it on their phone or on their iPads and they know their information is going somewhere.”
Sales staff are scheduled for quick hands-on training on how to complete vacation and absence requests in the Employee Self-Serve. “The training takes five minutes for employees – it’s so quick,” said Masha. “I think they are going to like it. No more forms, and they will have their vacation and training information at hand instead of having to ask us. That’s the biggest thing for them.”
For Masha Ali, info:HR has delivered worry-free cloud storage, happy employees, and accessible support, opening the door to a better HR experience at Marvin. “I like the one-on-one, and it’s nice not to have to put in a ticket for a request and wait hours for a response. If I have a problem I can jump on the phone and someone will help me work through it. Overall I have been very happy with the experience.”
Since its founding in 1986, Marvin Windows and Doors Canada, the Canadian sales / distribution arm of the Marvin Family of Brands products, has grown to include 20 showrooms across the country, with locations from Newfoundland to Vancouver Island. As the premier manufacturer of made-to-order wood and clad wood windows and doors, Marvin focuses on design flexibility, innovative products, and individualized customer service. marvincanada.com
HR Systems Strategies Inc. (HRSS) develops, implements, and maintains info:HR, a robust, adaptable Human Resources Information System (HRIS) built for today’s human capital resource management challenges. info:HR interfaces with existing payroll and time and attendance systems, and offers employee and manager self-serve and online timesheet entry capabilities. Small- and medium-sized businesses, not-for-profit associations, municipal governments, healthcare organizations, and others across Canada are reducing the cost and effort of HR administration with info:HR.
For more information, please contact Bill Kennedy at 416-599-4747.